Frequently Asked Questions
If you don't see the answers to your questions below, please email us at Sheraton_New_Orleans@Sheraton.com and we'll gladly help you out.
Do you have a shuttle service to and from the Armstrong International Airport?
Do you have a garage where I can park my car?
Do you have a rental car desk at the Hotel?
If I booked through a travel website, can I change my room type?
Are pets allowed in the Hotel?
Is smoking allowed in the Hotel?
No. The Sheraton New Orleans is a completely smoke-free hotel which includes all public spaces as well as guestrooms.
Is there free internet access at the Hotel?
Can I ship a package to the Hotel and pick it up when I get there?
Do you have refrigerators in the guest rooms?