Sheraton New Orleans Hotel Staff
The Sheraton New Orleans Hotel knows that service is that key factor that transforms the average meeting into a successful event. That is why every member of our highly regarded staff was carefully chosen in order to satisfy even the most discriminating. From the initial phone call or email, through the planning and execution of your event, until the final satisfied attendee checks out of the hotel, our sales and convention service teams are working with you. With our team behind you, even the most complex event in New Orleans will go off without a hitch.
The Group Sales team at the Sheraton New Orleans is your first point of contact with the hotel when you begin the process of planning an event. From this very moment, until your event is handed off to the Convention Services staff, you'll have the advantage of the team's experience, professionalism, attention to detail and friendliness.
Charlene Berard / Senior Sales Manager A native New Orleanian, Charlene attended St. Mary's Dominican High School and received B.S. degree in Hotel, Restaurant, & Tourism from the University of New Orleans in May 1988. She began her hotel career as a Front Office/Reservations agent at the Sheraton on the Lake in Metairie, Louisiana and, after three years, transferred to the Sheraton New Orleans Hotel in the Sales & Marketing Department in April 1990, as a Small Meetings Manager. She is currently handling the DC group market. Contact Charlene at email@example.com or 504-595-5535.
Margo Choquette / Senior Sales Manager Originally from Rhode Island, Margo moved to New Orleans to start her career in hotel sales shortly after graduating from the University of New Hampshire with a BS in Hotel Administration. She has worked at several hotels within the New Orleans market, and came to the Sheraton New Orleans Hotel in 1998, where she's enjoyed her longest tenure. Contact Margo at firstname.lastname@example.org or 504-595-6260.
Ashley Vitrano / Sales Manager A native of New Orleans, Ashley studied HRT Management at the University of New Orleans and started her hospitality career with the Omni Royal Orleans as Market Research Coordinator. She began her hotel sales career as Senior Sales Manager at Loews New Orleans Hotel and comes to the Sheraton New Orleans Hotel from a Senior Sales Manager position at The Westin New Orleans Canal Place. Ashley is married to her high school sweetheart (Ryan) and we has two daughters. Contact Ashley at Ashley.Vitrano@sheraton.com or 504-592-5629.
Brittany Duhon / Sales Specialist A native of Gulfport, MS, Brittany received a B.A in Journalism and M.A in Integrated Marketing Communications from the University of Mississippi. After finishing her graduate studies in 2013, she started her career as a Sales Coordinator/Receptionist at the Sheraton New Orleans Hotel transitioning after a short time to Social Media Marketing Coordinator, managing the hotel’s online presence and reputation. Brittany recently took the role of Sales Specialist, covering the leisure and social markets. Brittany is excited to connect and welcome your group to New Orleans! Contact Brittany at email@example.com or 504-595-6270.
Lauren Kustwan / Sales Specialist Originally from Springfield, Massachusetts, Lauren received her Bachelor’s Degree in Hospitality Management with a focus in Event Management from the University of Massachusetts, Amherst. Immediately after graduation, Lauren accepted a job in Operations at the St. Thomas Ritz-Carlton, and made her way to New Orleans as Operations Supervisor at Iberville Suites of the Ritz-Carlton New Orleans. With a career in Sales in mind, Lauren joined the Sheraton New Orleans team as a Rooms Controller and quickly moved into the Sales Department where she serves the leisure and social markets. Contact Lauren at firstname.lastname@example.org or 504-595-6206.
Brian Lagerquist / Account Director Brian began his career in the hospitality industry over 30 years ago and has been with Starwood Hotels and Resorts for the past 22 years. He has lived in Boston, San Francisco, Miami, DC and now New Orleans always working within the hotel industry. Born and raised in Merrimack, New Hampshire he graduated from the University of New Hampshire with a degree in Animal Sciences as well as the University of Massachusetts with a BA in Philosophy. He has held many different positions within the hotel structure focusing on catering sales, rooms sales and global sales where he represented all nine brands for Starwood Hotels and Resorts Worldwide on a global level. Brian can be reached at Brian.Lagerquist@starwoodhotels.com or 504-595-5594.
Ken Newman / Account Director Originally from Detroit, Michigan, Ken attended Michigan State University and graduated with a Bachelors Degree in Hotel, Restaurant, and Institutional Management. Immediately after graduation, Hilton Hotels Corporation hired him to be a Management Trainee Professional at the Hilton New Orleans Riverside. After 8 months, Ken was promoted to Convention Sales Manager handling the Midwest Market. After 3 years he decided to take a similar position at the New Orleans Metropolitan Convention & Visitors Bureau also handling the Midwest Market. In 1999, after two years with the CVB, he decided to accept a position of Senior Sales Manager at the Sheraton New Orleans Hotel handling the West Coast Market. Ken is married (Heather) and has two boys, and they currently reside in Covington, LA. Contact Ken at email@example.com or 504-595-5522.
Lisa Scollo / Complex Director of Business Travel and Luxury Sales Originally from Brisbane, Australia, Lisa graduated from Griffith University with a Bachelor of Business majoring in Hotel and Tourism Management. Lisa has been a part of the hospitality community in Australia, England and the US. After living in Vail, CO for 10 years, Lisa and her husband moved to New Orleans in 2007 where they live with their daughter. After 4 years with the Loews New Orleans Hotel, she joined the Starwood team in early 2013. You may reach Lisa at firstname.lastname@example.org or 504-595-6247.
CATERING & CONVENTION SERVICES
Our Convention Services team works hand-in-hand with the meeting planner from before the event until after the last attendee has left. The team is well trained in providing the expert guidance and support that will ensure the success of your event and a positive experience for you and your attendees.
Peter Woods / Director of Catering and Event Management You may reach Peter at email@example.com or 504-595-5577.
Jeanna Baldwin / Convention Services Manager After eight Years with Le Meridien New Orleans in Convention Services, three years as Director of Convention Services, Jeanna joined Starwood in 2001 as Director of Catering and Convention Services at the W New Orleans. She moved to the Sheraton New Orleans in January of 2005. Jeanna is a member of NACE and MPI and Certified as Meeting Professional. Contact Jeanna at firstname.lastname@example.org or 504-504-595-5583
Emily Hayman / Senior Catering Sales Manager As a New Orleans Native, Graduate of Ursuline Academy and Southeastern Louisiana, Emily likes to call this city "home". With a degree in Business Management, Emily began her career as an Event Coordinator specializing in Weddings and Social Events. After four years, her interest shifted to the hospitality industry where she has worked with many local businesses and Universities, as well as Brides on planning their special day. Contact Emily at email@example.com or 504-595-5586
Steve Mondi / Convention Services Manager Originally from Boston, MA, attended the University of Massachusetts and moved to New Orleans in November of 1978. Steve helped open the Sheraton New Orleans Hotel in October of 1982, and has been here ever since. He has held the positions of Restaurant Manager, Beverage Manager, Room Service Manager, Banquet Manager, Conference Center Service Manger, Fitness Center Manager and current position as Convention Services Manger. Contact Steve at firstname.lastname@example.org or 504-595-5520
Marcela Moresco, CMP/Convention Services Manager A native of Buenos Aires, Argentina, attended the University of Buenos Aires and moved to New Orleans in 1987. Since her arrival into the city Marcela always worked in the hospitality industry. Ten years with Le Meridien New Orleans, four years with the Intercontinental Hotel, four years with the Hilton Riverside. Marcela joined Starwood in October of 2006 as a Convention Services Manager. Contact Marcela at email@example.com or 504-595-6274
Shawne Savoie/Convention Services Manager A native of New Orleans, Shawne became a member of the Sheraton New Orleans Team in 1985 and held the position of Catering/Convention Services Assistant, Executive Assistant, Front Office Manager on Duty, Room Service Manager, and Banquet Manager. In 1999, Shawne departed the Sheraton and became a co-owner of Chateau du Louisiane Bed and Breakfast in the New Orleans Garden District. In 1997, she received a Bachelor of Arts degree in Liberal Arts with a concentration in English Literature and a minor in Philosophy. In 2000, Shawne held the position of Senior Event Manager for the New Orleans Marriott Hotel for four years. Shawne received her CMP (Certified Meeting Professional) in 2001 and returned to the Sheraton New Orleans Hotel in the fall of 2004 where she currently works as a Convention Services Manager. Contact Shawne at firstname.lastname@example.org or 504-595-5547
Timika Spurlock / Convention Services Manager A native of New Orleans, Timika connected with the Sheraton New Orleans in 1994 where, throughout her journey, she has held the positions of Convention Services Assistant, Banquet Coordinator and Executive Conference Center Manager. She began her career as a Convention Services Manager in 2000. In 2005 she obtained her CMP Designation and later that year relocated to Dallas as a result of Hurricane Katrina. During her time in Dallas Timika worked as a Meeting Planner & Conference Manager for the SANS Institute. She returned home to the Sheraton New Orleans as a Convention Services Manager in 2007. Contact Timika at email@example.com or 504-592-5632.
Angelle Weidenbacher / Manager of Space Optimization A native of New Orleans, Angelle graduated from the University of New Orleans wih a B.S. degree in Hotel, Restaurant and Tourism. Angelle has worked in the hotel community since 1996. In that time she has held the position of Front Office Manager, Revenue Manager, Catering Sales Manager and Convention Services Manager until her current position of Manager of Space Optimization. Contact Angelle at firstname.lastname@example.org or 504-595-6272.
EXECUTIVE MEETING SPECIALISTS
It's easier to relax when you have a seasoned meeting specialist working with you every step of the way - right on the meeting floor. Your Executive Meeting Specialist offers the highest level of personalized service, taking care of every request in the timeliest, most efficient manner.