Sheraton New Orleans Hotel Staff
The Sheraton New Orleans Hotel knows that service is that key factor that transforms the average meeting into a successful event. That is why every member of our highly regarded staff was carefully chosen in order to satisfy even the most discriminating. From the initial phone call or email, through the planning and execution of your event, until the final satisfied attendee checks out of the hotel, our sales and convention service teams are working with you. With our team behind you, even the most complex event in New Orleans will go off without a hitch.
The Group Sales team at the Sheraton New Orleans is your first point of contact with the hotel when you begin the process of planning an event. From this very moment, until your event is handed off to the Convention Services staff, you'll have the advantage of the team's experience, professionalism, attention to detail and friendliness.
Charlene Berard / Senior Sales Manager A native New Orleanian, Charlene attended St. Mary's Dominican High School and received B.S. degree in Hotel, Restaurant, & Tourism from the University of New Orleans in May 1988. She began her hotel career as a Front Office/Reservations agent at the Sheraton on the Lake in Metairie, Louisiana and, after three years, transferred to the Sheraton New Orleans Hotel in the Sales & Marketing Department in April 1990, as a Small Meetings Manager. She has been with the hotel for the last 22 years and is currently handling the DC group market. Contact Charlene at email@example.com or 504-595-5535.
Margo Choquette / Senior Sales Manager Originally from Rhode Island, Margo moved to New Orleans to start her career in hotel sales shortly after graduating from the University of New Hampshire with a BS in Hotel Administration. She has worked at several hotels within the New Orleans market, and came to the Sheraton New Orleans Hotel in 1998, where she's enjoyed her longest tenure. Contact Margo at firstname.lastname@example.org or 504-595-6260.
Anne-Marie Crifasi / Sales Manager A native New Orleanian, Anne-Marie graduated from Rhodes College of Memphis, TN with a B.A. in Anthropology and Sociology as well as from St. John’s College of Oxford, England with a degree in Medieval Studies. In 2007, she began her hospitality career with the Ritz-Carlton New Orleans, and after a brief stint in Washington D.C., she returned home to join Starwood in a Sales capacity with the Westin Canal Place, the W New Orleans, the W French Quarter, and now the Sheraton New Orleans where she represents the Northeast and Texas territories. Anne-Marie looks forward to partnering with you to make the most of your meetings. Contact Anne-Marie at email@example.com or 504.595.5544.
Kathan Dearman / Sales Manager A native of Hattiesburg, MS, Kathan received a B.A. and M.A. in French from the University of Mississippi. She has worked in the sales department at the Sheraton New Orleans Hotel since 2001. She currently handles the DC group market. Contact Kathan at firstname.lastname@example.org or 504-595-5529.
Angele du Passage / Associate Director of Group Sales A native of New Orleans Angele graduated from the University of New Orleans with a B.S. degree in Hotel, Restaurant and Tourism. She received her CMP certification in 1999. Angele has been with the Sheraton New Orleans Hotel since 1990 in a number of positions and recently stepped into the position of Associate Director of Group Sales. She lives in Mandeville, Louisiana with her husband Chris and two boys, Jacques and Emerson. Contact Angele at Angele.email@example.com or 504-592-5605.
Brian Lagerquist / Account Director Brian began his career in the hospitality industry over 30 years ago and has been with Starwood Hotels and Resorts for the past 22 years. He has lived in Boston, San Francisco, Miami, DC and now New Orleans always working within the hotel industry. Born and raised in Merrimack, New Hampshire he graduated from the University of New Hampshire with a degree in Animal Sciences as well as the University of Massachusetts with a BA in Philosophy. He has held many different positions within the hotel structure focusing on catering sales, rooms sales and global sales where he represented all nine brands for Starwood Hotels and Resorts Worldwide on a global level. He has return to his hotel roots and now represents the W New Orleans, the W French Quarter and the Sheraton New Orleans to the Northeast corporate market. Brian can be reached at Brian.Lagerquist@starwoodhotels.com or 504-595-5594.
Ashley McCoy / Sales Manager A native of New Orleans, Ashley graduated from the University of Alabama with a B.A. in Communication. She started her career at the Sheraton New Orleans Hotel in 1986 and where she is currently a National Account Manager. Contact Ashley at firstname.lastname@example.org or 504-592-5629.
Ken Newman / Director of Group Sales Originally from Detroit, Michigan, Ken attended Michigan State University and graduated with a Bachelors Degree in Hotel, Restaurant, and Institutional Management. Immediately after graduation, Hilton Hotels Corporation hired him to be a Management Trainee Professional at the Hilton New Orleans Riverside. After 8 months, Ken was promoted to Convention Sales Manager handling the Midwest Market. After 3 years he decided to take a similar position at the New Orleans Metropolitan Convention & Visitors Bureau also handling the Midwest Market. In 1999, after two years with the CVB, he decided to accept a position of Senior Sales Manager at the Sheraton New Orleans Hotel handling the West Coast Market. Ken is married (Heather) and has two boys (Kaine, 13 and Kameron, 11), and they currently reside in Covington, LA. Contact Ken at email@example.com or 504-595-5522.
Ingrid Palomo-d'Aquin / Area Director of International & Leisure Sales Originally from Guatemala City, Ingrid graduated from Sacred Heart Academy in Guatemala City, moved to New Orleans in 1980 and graduated from the University of New Orleans with a Bachelor of Science Degree in Hotel, Restaurant, and Tourism Administration. She has been in the hotel industry for the past 22 years; 6 years in hotel sales at the Hilton New Orleans Riverside and 9 years at Marriott Hotels of New Orleans. She currently resides in Kenner, Louisiana with her husband Jody and three children, Joseph (21), Sarah (19) and Phillip (17). Contact Ingrid at firstname.lastname@example.org or 504-595-5523.
John Perkins / Sales Manager A native of Oakdale, California, John attended the University of California at Santa Barbara where he earned a B.A. in Philosophy in 2008. He moved to New Orleans where he received his M.S. degree in Hospitality and Tourism Management at the University of New Orleans. He began his career at the Sheraton New Orleans in July of 2008 and has held the positions of Front Desk Agent and Revenue Management Trainee before moving into Sales. John is currently one of our Small Meetings Sales Managers and can be reached at John.Perkins@Sheraton.com or 504-592-5637.
Lisa Scollo / Complex Director of Business Travel and Luxury Sales Originally from Brisbane, Australia, Lisa graduated from Griffith University with a Bachelor of Business majoring in Hotel and Tourism Management. Lisa has been in the hotel industry for 17 years working in Australia, England and the US. After living in Vail, CO for 10 years, Lisa and her husband moved to New Orleans in 2007 where they live with their 2 year old daughter and a new baby girl due in mid April. After 4 years with the Loews New Orleans Hotel, she joined the Starwood team in early 2013. You may reach Lisa at email@example.com or 504-595-6247.
Stan Volkman / Sales Manager A native of Robbinsdale, Minnesota, Stan attended the University of Wisconsin-Stout where he earned a B.A. in Hotel, Restaurant and Tourism Management in 2010. He moved to New Orleans where he began his career at the W New Orleans in February of 2011 and has held the positions of Complex Manager in Trainee before moving into Sales at the Sheraton New Orleans. Stan is currently one of our Small Meetings Sales Managers and can be reached at Stan.volkman@Sheraton.com or 504-595-6211.
CATERING & CONVENTION SERVICES
Our Convention Services team works hand-in-hand with the meeting planner from before the event until after the last attendee has left. The team is well trained in providing the expert guidance and support that will ensure the success of your event and a positive experience for you and your attendees.
Jeanna Baldwin / Convention Services Manager After eight Years with Le Meridien New Orleans in Convention Services, three years as Director of Convention Services, Jeanna joined Starwood in 2001 as Director of Catering and Convention Services at the W New Orleans. She moved to the Sheraton New Orleans in January of 2005. Jeanna is a member of NACE and MPI and Certified as Meeting Professional. Contact Jeanna at firstname.lastname@example.org or 504-504-595-5583
Melissa Bonneé / Catering Sales Manager A native of New Orleans, Melissa has been with Starwood Hotels and Resorts for 12 years. During this time she's held the positions of Receptionist, Sales Administrative Assistant, Convention Services Administrative Assistant, Banquet Coordinator, Catering Coordinator and Catering Sales Manager. Melissa is a current member of the National Association of Catering Executives (NACE) and Young Leadership Council (YLC). Contact Melissa at email@example.com or 504-595-6267
Sandra Brent / Director of Catering & Convention Services Sandra graduated with a B.A. from the University of Massachusetts and began her career with Starwood as a Group Sales Manager in Houston, then spent 15 years with Sheraton in convention hotels as a Convention Service Manager and DOCCS in New York City, New Orleans, DC and San Francisco. For the past 10 years, she held the position of Task Force DOCCS, assisting in St. Regis, W, Westin and Sheraton Brand hotels, to support the Convention Service and Catering teams during the absence of a Director. This is her return engagement to the Sheraton New Orleans which has now doubled in size and undergone a major renovation since her departure. Sandra can be reached at firstname.lastname@example.org or 504-595-5577.
Emily Hayman / Senior Catering Sales Manager As a New Orleans Native, Graduate of Ursuline Academy and Southeastern Louisiana, Emily likes to call this city "home". With a degree in Business Management, Emily began her career as an Event Coordinator specializing in Weddings and Social Events. After four years, her interest shifted to the hospitality industry where she has worked with many local businesses and Universities, as well as Brides on planning their special day. Contact Emily at email@example.com or 504-595-5586
Steve Mondi / Convention Services Manager Originally from Boston, MA, attended the University of Massachusetts and moved to New Orleans in November of 1978. Steve helped open the Sheraton New Orleans Hotel in October of 1982, and has been here ever since. He has held the positions of Restaurant Manager, Beverage Manager, Room Service Manager, Banquet Manager, Conference Center Service Manger, Fitness Center Manager and current position as Convention Services Manger. Contact Steve at firstname.lastname@example.org or 504-595-5520
Marcela Moresco, CMP/Convention Services Manager A native of Buenos Aires, Argentina, attended the University of Buenos Aires and moved to New Orleans in 1987. Since her arrival into the city Marcela always worked in the hospitality industry. Ten years with Le Meridien New Orleans, four years with the Intercontinental Hotel, four years with the Hilton Riverside. Marcela joined Starwood in October of 2006 as a Convention Services Manager. Contact Marcela at email@example.com or 504-595-6274
Shawne Savoie/Convention Services Manager A native of New Orleans, Shawne became a member of the Sheraton New Orleans Team in 1985 and held the position of Catering/Convention Services Assistant, Executive Assistant, Front Office Manager on Duty, Room Service Manager, and Banquet Manager. In 1999, Shawne departed the Sheraton and became a co-owner of Chateau du Louisiane Bed and Breakfast in the New Orleans Garden District. In 1997, she received a Bachelor of Arts degree in Liberal Arts with a concentration in English Literature and a minor in Philosophy. In 2000, Shawne held the position of Senior Event Manager for the New Orleans Marriott Hotel for four years. Shawne received her CMP (Certified Meeting Professional) in 2001 and to the Sheraton New Orleans Hotel in the fall of 2004 where she currently works as a Convention Services Manager. Contact Shawne at firstname.lastname@example.org or 504-595-5547
Timika Spurlock / Convention Services Manager A native of New Orleans, Timika connected with the Sheraton New Orleans in 1994 where, throughout her journey, she has held the positions of Convention Services Assistant, Banquet Coordinator and Executive Conference Center Manager. She began her career as a Convention Services Manager in 2000. In 2005 she obtained her CMP Designation and later that year relocated to Dallas as a result of Hurricane Katrina. During her time in Dallas Timika worked as a Meeting Planner & Conference Manager for the SANS Institute. She returned home to the Sheraton New Orleans as a Convention Services Manager in 2007. Contact Timika at email@example.com or 504-592-5632.
Angelle Weidenbacher / Convention Services Manager A native of New Orleans, Angelle graduated from the University of New Orleans wih a B.S. degree in Hotel, Restaurant and Tourism. Angelle has worked in the hotel community since 1996. In that time she has held the position of Front Office Manager, Revenue Manager, Catering Sales Manager until her current position of Convention Services Manager. Contact Angelle at firstname.lastname@example.org or 504-595-6272.
EXECUTIVE MEETING SPECIALISTS
It's easier to relax when you have a seasoned meeting specialist working with you every step of the way - right on the meeting floor. Your Executive Meeting Specialist offers the highest level of personalized service, taking care of every request in the timeliest, most efficient manner.