Weather Policy
Hurricane season extends from June 1st through November 30th each year. In the event of a hurricane* in the Gulf of Mexico with New Orleans as a projected path, the Sheraton New Orleans Hotel will not be accepting new reservations, and the hotel may be subject to closure or evacuation. In the event of evacuation, the hotel will attempt to contact future guests to notify them of the situation and their reservation will be canceled without penalty. Guests that are staying at the hotel when an evacuation order is called will be transported to the airport, where air transportation will need to be arranged by the guest. During the affected period, we will waive cancellation and no-show charges. Please contact the hotel for more details.
*A hurricane is defined/validated by the National Hurricane Center, typically a tropical cyclone in which the maximum sustained surface wind is 74 mph (64 knots) or greater.



